1.1 Information You Provide to Us
To create an account you provide data including personal information such as your name, email address and/or mobile number, a password and allow us to access your email messages and settings, view your contacts and view your calendars. If you register for a premium Service, we ask you for payment (e.g., credit card) and billing information.
You provide data to create an account with us.
Profile and Email Access
You have choices about the information on your profile and the extent to which we have access to your email messages and settings, contacts and calendars (“Member Collected Data”), which includes Meta-Data as defined below. Member Collected Data helps you to get more from our Services. It’s your choice whether to include sensitive information on your profile. Please do not post or add personal data to your profile that you would not want to be publicly available.
In order to operate our Services, we need access to certain meta-data contained in your email messages, calendars and contacts (“Meta-Data”), including information about your contacts’ personal and/or professional information. Our access to the body of emails and calendar items is controlled by you (“Body-Data”).
You create your profile and determine our access level with respect to certain Member Collected Data (a complete profile helps you get the most from our Services).
To provide you a fast and efficient resolution, we will collect information such as your name, email address, as well as other content you may provide if you contact us. We also may create event logs to diagnose product related issues, and gather information related to service issues. To improve customer service, subject to applicable laws, we may also analyze any feedback provided through voluntary customer surveys.
You may choose to provide us information when you fill in a form, conduct a search, update or add information to your Account, respond to surveys, provide feedback, request support or use other features of our Services. We may also collect information at other points in our Services when clearly stated that information is being collected.
Member Collected Data
We collect Member Collected Data from you when you provide, post, upload, import, sync or integrate it to or with our Services, such as when you fill out a form or provide feedback to our Services by confirming, rejecting or refining our suggestions and other insights provided to you or complete email, contact and calendar integration at registration. When you import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list). When you sync your email or calendars with our Services, we will collect Meta-Data such as your “email header” and calendar meeting information (e.g. times, places, attendees and contacts) and, subject to your settings, Body-Data such as the text from the main body of email correspondence.
You give other data to us, such as by syncing your email, address book or calendar.
1.2 Information From Others
Content and Email Information
You and others may post content or allow access that includes or yields information about you on our Services (as part of Member Collected Data we receive from them that includes information about you). Unless you opt-out, we collect this information and make it available as part of our Services (e.g. suggestions for your profile, or notifications to others for their contact purposes and network insights and other information), which we may use from time to time to enrich our Services, our data and the data-based insights and recommendations provided thereby. You cannot opt-out of our collection of Member Collected Data about you that we collect from other Members, which we may also use from time to time to enrich our Services, our data and the data-based insights and recommendations provided thereby.
Others may post or add information about you.
Contact and Calendar Information
We receive Member Collected Data about you when you or others import or sync their address book or calendar with our Services, or send messages using our Services to the extent available.
Others may sync their contacts or calendar with our Services.
We receive personal data about you when you use the services of our customers and partners, such as employers and your customers or vendors providing us their data.
Customers and partners may provide data to us.
1.3 Service Use
We log usage data when you visit or otherwise use our Services, including our websites, applications and platform technology (e.g., our off-site plugins), such as when you view or click on content (e.g., contact information) or ads (on or off our sites and apps), perform a search or install one of our mobile apps. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
We log your visits and use of our Services, including mobile apps.
1.4 Cookies, Web Beacons and Other Similar Technologies
We collect data through cookies and similar technologies.
1.5 Your Device and Location
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location. Most devices allow you to prevent location data from being sent to us and we honor your settings.
We receive data from your devices and networks, including location data.
We collect information about you when you send, receive, or engage with messages in connection with our Services.
If you communicate through our Services, we learn about that.
1.7 Workplace Provided Information
An employer (or other person or entity procuring our Services for your use) may provide us information about their employees or contractors who make use of these Services.
When your employer buys a premium Service for you to use at work, they may give us data about you.
1.8 Sites and Services of Others
We receive information about your visits and interaction with services provided by others when you log-in with 4Degrees or visit others’ services that include our plugins, ads, cookies or similar technologies.
We get data when you visit sites that include our plugins, ads or cookies or log-in to others’ services with your account.
We are improving our Services, which means we get new data and create new ways to use data.